Recently, I witnessed an exemplary constructive feedback in the Bostancı-Kadıköy minibus. I was sitting next to the driver in the minibus, and as it was approaching the final stop, a passenger who was about to get off approached the captain in a low voice and said, “Butts and paper have been thrown in the back seats, have them cleaned at some appropriate time, okay?” he said and got off, wishing him a good day. It was a very good example of timely, constructive feedback.

Originally published at http://volkanyorulmaz.blogspot.com.

--

--